Terms of Service
Last Updated: January 4, 2025
Welcome to Tea Coffee Lovers. Please read these Terms of Service carefully before using our website, mobile applications, or services.
- Acceptance of Terms
By accessing or using Tea Coffee Lovers’ website, mobile applications, or services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.
- Definitions
“Tea Coffee Lovers,” “we,” “us,” or “our” refers to Tea Coffee Lovers Inc., its subsidiaries, affiliates, officers, directors, employees, agents, and contractors.
“User,” “you,” or “your” refers to any individual or entity accessing or using our Services.
“Content” refers to all text, images, videos, audio, or other material displayed on or through our Services.
“Products” refers to all tea, coffee, accessories, and other items available for purchase through our Services.
- Account Registration
3.1 Account Creation
To access certain features of our Services or make purchases, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
- Purchase and Payment Terms
4.1 Product Availability
Product descriptions, prices, and availability are subject to change without notice. We reserve the right to limit quantities of any Products.
4.2 Pricing and Payment
All prices are listed in US dollars unless otherwise specified. Prices do not include applicable taxes, shipping, and handling fees, which will be added to your total purchase amount.
4.3 Subscription Services
For subscription-based Products, you authorize us to charge your payment method on a recurring basis. Subscription terms, including frequency and pricing, will be disclosed at the time of purchase.
- Shipping and Delivery
5.1 Shipping Methods
We offer various shipping methods as detailed on our website. Delivery times are estimates and not guaranteed.
5.2 International Shipping
For international orders, you are responsible for all customs duties, import taxes, and other fees imposed by your local government.
- Returns and Refunds
6.1 Return Policy
Products may be returned within 30 days of receipt if unused and in original packaging. Perishable items, including opened tea and coffee products, cannot be returned unless damaged or defective.
6.2 Refund Processing
Refunds will be issued to the original payment method within 5-10 business days of receiving and processing the return.
- Intellectual Property Rights
7.1 Ownership
All Content on our Services is owned by or licensed to Tea Coffee Lovers and is protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes.
- User Conduct
You agree not to:
- Use our Services for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Collect or store personal data about other users
- Post or transmit any harmful or malicious content
- Impersonate any person or entity
- User Content
9.1 Content Submission
By submitting reviews, comments, or other content to our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content.
9.2 Content Guidelines
User-submitted content must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties.
- Privacy and Data Protection
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
- Disclaimers and Limitations of Liability
11.1 Warranty Disclaimer
Our Services are provided “as is” without any warranties, express or implied.
11.2 Limitation of Liability
Tea Coffee Lovers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.
- Indemnification
You agree to indemnify and hold Tea Coffee Lovers harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of our Services.
- Modification of Services
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.
- Changes to Terms
We may update these Terms at any time. Continued use of our Services following any changes constitutes acceptance of the modified Terms.
- Termination
We reserve the right to terminate or suspend your account and access to our Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
- Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved exclusively in the state or federal courts located in San Francisco County, California.
- Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
- Contact Information
For questions about these Terms, please contact us at:
legal@teacoffeelovers.com
- Complete Agreement
These Terms, together with our Privacy Policy and any additional terms to which you agree when using particular elements of our Services, constitute the entire agreement between you and Tea Coffee Lovers regarding your use of our Services.